GSS Infotech Walk-ins For Experienced
Position : Service Desk Analyst
Qualification : BE/BTech/BSc/MCA
Experience : 1 - 4 Years
Location : Hyderabad
Description :
Monitor emails and respond to the customer with effective solutions within SLA.
Problem Solving and Responding to Customer Need.
Follow-up daily on all the open incidents.
Escalating incidents according to SOPs if they are not resolved.
Follow SOPs and prepare new SOPs on need basis.
Providing incident updates on open tickets to the end users.
Communication to be provided to the Management IT team on all Planned and unplanned outages
Walk-in Date & Time :
30th March to 8th April 2016 at 11:00 AM - 05:00 PM
Address :
GSS InfoTech, 3 rd Floor,
Brigade Towers, Financial district,
Gachibowli, Telangana, Hyderabad-500032.
Position : Service Desk Analyst
Qualification : BE/BTech/BSc/MCA
Experience : 1 - 4 Years
Location : Hyderabad
Description :
Monitor emails and respond to the customer with effective solutions within SLA.
Problem Solving and Responding to Customer Need.
Follow-up daily on all the open incidents.
Escalating incidents according to SOPs if they are not resolved.
Follow SOPs and prepare new SOPs on need basis.
Providing incident updates on open tickets to the end users.
Communication to be provided to the Management IT team on all Planned and unplanned outages
Walk-in Date & Time :
30th March to 8th April 2016 at 11:00 AM - 05:00 PM
Address :
GSS InfoTech, 3 rd Floor,
Brigade Towers, Financial district,
Gachibowli, Telangana, Hyderabad-500032.